ScreenMute support

Keep the brake dependable.

Setup, repair, emergency access, and turning protection off remain under your control.

Set up protection

  1. Allow Screen Time access in Apple’s system prompt.
  2. Choose exactly one app in Apple’s private picker.
  3. Review the 3-minute allowance and pause ladder.
  4. Activate protection.

Protection needs attention

Open ScreenMute and use Repair. It stops ScreenMute monitoring, clears ScreenMute-managed shields and stale temporary state, reloads your saved app, then restarts the threshold schedule. Your selected app is preserved during a normal repair.

Need immediate access

Emergency access requires confirmation, lasts 30 minutes, and rearms automatically. It does not change the normal pause ladder. If ScreenMute cannot schedule a safe rearm, emergency access is not granted.

Turn protection off

Turning protection off stops monitoring and clears pending ScreenMute timers while preserving your selected app. Deleting local data is a separate action in Settings.

Still need help?

Email support@screenmute.com and include your iPhone model, iOS version, the protection status shown in ScreenMute, and what you expected to happen. Do not send screenshots containing personal content.